







Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
Why Long Beach Homeowners Choose Toto Construction
We provide Toto service in Long Beach, including construction, repair, and installation, covering everything from a simple flush valve rebuild on a Toto Drake to a full bathroom remodel built around a new Neorest. Our crews work on Toto-equipped kitchens and baths in Long Beach every week, from budget-minded remodels keeping the existing toilet to full tear-outs where the owner insists on Toto from rough-in to trim. We know which models hold up in coastal humidity, which flush valves need periodic rebuilds, and how to integrate Toto fixtures with new cabinetry and tile without voiding the manufacturer’s warranty. Sawyer Remodel Long Beach is not affiliated with or authorized by Toto. We’re an independent service provider, and our expertise comes from hands-on work, not a logo on a truck. Call (562) 512-6480 for a free estimate on any Toto project in Long Beach.
Long Beach’s housing stock is what makes Toto work interesting here. You’ve got early 20th-century Craftsman bungalows with original cast-iron plumbing, Spanish Colonial Revival homes with narrow bathroom footprints, and mid-century apartment buildings that have seen three or four remodels already. A Toto Drake in a 1920s Belmont Shore bungalow meets very different conditions than the same toilet in a 1960s tract home in Los Altos. Coastal salt air corrodes metal trim, hard water from the Colorado River Aqueduct bakes mineral deposits into flush valves, and sandy soils under beach-area homes settle, which shifts closet flanges and breaks wax rings. Luca Romano, our owner and a licensed General Contractor, has spent the better part of two decades doing construction work across Long Beach, from gut-renovated bungalows near Belmont Shore to kitchen overhauls a few blocks from the Queen Mary. That experience shows up in how we approach a Toto service call.
Why Trust Sawyer Remodel Long Beach for Your Toto Construction?

Most Toto problems in Long Beach are not mysterious. A toilet that ghost flushes every 20 minutes is almost always a degraded flush valve seal. A fill valve that hisses or runs constantly is a worn diaphragm. A rocking toilet is a failed wax ring or a flange that’s sunk below the finished floor. Our techs can identify these in minutes because they’ve seen them hundreds of times. Luca learned the fundamentals at Los Angeles Trade-Technical College and put in years of hands-on work before starting his own crew. He’s known for framing and finish carpentry that actually lines up, and for job sites that don’t look like a disaster zone at the end of the day. When it comes to Toto fixtures, that same precision applies: we rebuild flush towers with OEM kits, set bowls level on the first try, and test every connection before we pack up.
We default to OEM rebuild kits on Toto toilets. Aftermarket compatibility is hit-or-miss, and a flapper that leaks by a fraction of an inch can waste hundreds of gallons a month in a Long Beach home already dealing with water costs. We stock Toto flush valve seals, fill valves, and gaskets locally for same-week turnaround on most repairs. The price is in writing before any work starts, and it doesn’t change at the door. That’s the Relay Visibility Guarantee: a live arrival time, photo updates before and after, and a written price before a single tool is picked up. It’s how every job runs, including a Toto fixture repair that takes an hour.
Styles & brands we work with







Common Toto Construction Problems We Fix in Long Beach
- Toto Drake ghost flushing (CST744S, CST744SG). The flush valve seal, Toto part THU331S, degrades over time and lets water leak from the tank into the bowl. You’ll hear the tank refill every 20 to 40 minutes when nobody’s touched the handle. Long Beach water is hard, which accelerates the seal’s breakdown. We rebuild the flush tower with the OEM kit, including the seal and the tower gasket, and the ghost flushing stops.
- Toto fill valve failure (TSU99A.X). The fill valve gets noisy, fills slowly, or fails to shut off completely, which wastes water and drives up your bill. We replace the entire fill valve assembly rather than just the cap, because the diaphragm seat wears unevenly and a partial fix comes back as a callback. This is a $125 to $300 parts-and-labor job in Long Beach, depending on the model.
- Wax ring and closet flange failure. Long Beach beach-area homes, particularly in Belmont Shore and Naples, sit on sandy soils that settle over decades. The closet flange drops below the finished floor, the wax ring loses its seal, and you get a slow leak at the base of the bowl or sewer gas in the bathroom. We pull the toilet, inspect the flange, and either reset it with a jumbo wax ring or install a flange riser if the floor’s been tiled over the old height.
- Toto Neorest control board issues (MS989CUMFG). Power surges, which are not rare in Long Beach during Santa Ana season, can knock out the control board on high-end Neorest washlet toilets. If the bidet functions stop responding or the remote won’t sync, a board reset or replacement is usually required. We handle the diagnostics and the swap, and we always check the GFCI and the power supply before condemning the board.
- Toto Vespin II skirted bowl installation mishaps (CST474CEFG). The Vespin II is a skirted two-piece, which means the trapway is hidden behind a smooth skirt. Installation is more particular than a standard Drake, and if the bowl-to-floor seal gets compressed incorrectly or the mounting blocks aren’t set right, the toilet rocks. We reset skirted Toto bowls with the correct mounting hardware and verify level before caulking the base.
Toto Parts & Our Repair-vs-Replace Approach

For Toto toilets, we default to OEM rebuild kits: fill valve, flush valve, gaskets, and mounting hardware. Aftermarket parts for Toto are a gamble. Some fit, most don’t seal well, and a leaky aftermarket flapper in a Toto Drake can reduce flush pressure and cause double flushing. OEM parts cost a bit more, but they fit the first time and last in Long Beach’s hard water. We stock the common Toto parts locally: THU331S flush valve seals, TSU99A.X fill valves, and the larger flush tower kits for Drake and Vespin II models. That means most toilet repairs happen in one visit, not two.
Our repair-vs-replace stance is simple. If the porcelain isn’t cracked and the toilet is under 10 years old, we recommend rebuilding it. A $125 to $300 flush valve rebuild on a Toto Drake beats spending $400 or more on a new toilet when the bowl is still fine. If the fixture is over 15 years old, the rough-in is off-spec, or the customer is doing a full remodel anyway, we’ll recommend a new Toto, usually a Drake or Ultramax II depending on the bathroom. Call (562) 512-6480 and we’ll tell you straight which way to go, with a written price either way.
Our Toto Service Process – Step by Step
- 1
Diagnosis. We arrive at the scheduled time, remove the tank lid if it’s a two-piece, and inspect the flush valve seal, fill valve, and bowl-to-floor seal. For a Toto that’s ghost flushing, we mark the water level in the tank, wait, and confirm the drop before touching anything. For Neorest models, we run the diagnostic sequence via the control panel.
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Written price. Before any work, you get a line-item price in writing. That includes the part number we’re installing, the labor, and any disposal fee if we’re pulling an old toilet. The number you approve is the number on the final invoice. No surprises.
- 3
Repair or install. We complete the work with OEM parts. For a remount, we clean the old wax ring off the flange, inspect the flange bolts, set a new ring, and drop the bowl level. For a rebuild, we replace the flush tower seal and gasket, adjust the chain, and set the water level to the Toto fill line.
- 4
Test. We flush multiple times, check for leaks at the supply line, the tank-to-bowl connection, and the base. We run the water level through a complete cycle to confirm the fill valve shuts off and the seal holds. For washlet models, we test every function: seat heating, bidet spray, dryer, and remote response.
- 5
Warranty. Every repair is covered by our 365-Day Done Right Promise: if it’s not done right, we make it right, backed in writing. If the repair fails within a year, the second visit is free. That’s the Relay Standard, and it applies to a ol25 flush valve rebuild the same as a full bathroom remodel.
See the difference
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AfterToto Products We Service & Install in Long Beach
We work on the full range of Toto fixtures you’ll actually find in Long Beach homes. The Toto Drake CST744S and CST744SG two-piece toilets are the most common, and we can rebuild them in our sleep. The Toto Ultramax II MS604114CEFG one-piece shows up in larger master baths, and we handle everything from fill valve replacement to full remount after a tile job. The Toto Vespin II CST474CEFG skirted two-piece is popular in mid-century remodels in neighborhoods like Bluff Park and Park Estates, where the clean skirt fits the aesthetic. And we service Toto Neorest MS989CUMFG washlet toilets in high-end new builds and luxury remodels, including control board diagnostics, seat replacement, and full decommissioning during a gut renovation. We also integrate Toto fixtures into full bathroom remodels: moving a toilet to a new location, roughing in a new Toto during a layout change, and making sure the flange height matches the new finished floor. During a full bath remodel in Belmont Heights, our tech pulled a 2012 Toto Drake and found the flush valve seal had turned brittle, causing the toilet to refill every 20 minutes. The customer was already updating the tile and vanity, so we rebuilt the flush tower with a Toto OEM kit on the existing bowl, set a new wax ring, and reinstalled it over the new floor. The toilet is now silent and the customer saved at least $400 versus buying a new Drake.
We Also Service These Brands
Toto is one brand we know cold, but it’s not the only one. We install and rebuild KraftMaid cabinetry, Cambria and Silestone countertops, and Kohler fixtures across Long Beach. If your remodel involves a mix of brands, we coordinate the full scope so the Toto toilet, the vanity, the tile, and the countertop all land on the same schedule.
FAQs – Toto Construction Service in Long Beach

If the toilet is under 10 years old and the porcelain is in good shape, we almost always recommend keeping it. A $125 to $300 flush valve and seal rebuild plus a new wax ring gets you a toilet that works like new for a fraction of replacement cost. If the toilet is older, cracked, or you want to change the rough-in location, we’ll recommend a new Toto. Call (562) 512-6480 for an honest assessment and a written price either way.
Yes, but the conversion usually means replacing the toilet rather than modifying the existing one. Toto’s 1.28 GPF models, like the Drake CST744S or the Ultramax II, use a different flush tower and bowl design than older 1.6 GPF models. If you’re doing a full bathroom remodel, we can rough in a new 1.28 GPF Toto and handle the disposal of the old fixture. The upgrade typically adds $400 to $800 in materials depending on the model you choose.
We do. We service Toto Neorest MS989CUMFG units, including control board resets after power surges, seat heater failures, bidet spray malfunctions, and remote pairing issues. We also decommission and reinstall Neorest toilets during full remodels. These units are more complex than a standard Toto, and we treat them accordingly, testing every function before we leave. Call (562) 512-6480 for Neorest service in Long Beach.
Ghost flushing on a Toto is almost always the flush valve seal, Toto part THU331S, degrading and letting water leak from the tank into the bowl. Long Beach hard water speeds up that degradation. We can rebuild the flush tower with the OEM kit during a remodel in under an hour, and the seal comes with our 365-Day Done Right Promise. It’s one of the most common Toto fixes we do in Long Beach.
We can, within the limits of your existing plumbing. Moving a toilet to a new spot means relocating the waste line, which is a bigger job than moving a sink. In Long Beach’s older homes, especially Craftsman bungalows with cast-iron stacks, moving a toilet can add $1,500 to $4,000 to a remodel depending on how far the new location is from the main stack and whether the floor joists are accessible from below.
How much does Toto construction cost in Long Beach?
| Service | Price Range |
|---|---|
| Full Bathroom Remodel (with Toto toilet rough-in or reuse) | $9,000 – $28,000 |
| Small Bathroom Remodel (keeping existing Toto fixture) | $5,000 – $12,000 |
| Bathroom Vanity Installation (adjacent to Toto toilet) | $800 – $3,000 |
| Toto toilet flush valve rebuild (part + labor) | $125 – $300 |
Call (562) 512-6480 for a written, line-item quote on your specific Toto project in Long Beach. Estimates are free, and the price we quote is the price you pay.
Book Your Toto Service in Long Beach, CA
If your Toto toilet is ghost flushing, running, rocking, or you’re planning a remodel that involves one, call (562) 512-6480. We’ll give you a straight answer, a written price, and a scheduled arrival time. Luca Romano and the crew at Sawyer Remodel Long Beach have been working on Toto fixtures across Long Beach for years, from Belmont Shore bungalows to Naples waterfront homes. The work tells you everything. The rest is just talking.
Written by Luca Romano, Owner at Sawyer Remodel Long Beach, serving Long Beach since 2005.


